Alice Software           Testimonials

About Alice:

Alice is a complete client database and reporting solution for domestic violence and sexual assault agencies. The program greatly simplifies the task of collecting and reporting data on client demographics and activities. Alice was designed for extraordinary ease of use, high-speed data access, and solid security. Agency staff report that Alice is remarkably simple to work with, even when they have no in-house technical assistance. Alice allows users to enter and edit:

	Hotline calls .
	Adult & child shelter intakes
	Non-residential client intakes
	Activity records (units of service)
	Client outcomes
	Case notes & client referrals
	Legal & court advocacy records
	Sexual assault records
	Batterer program records
	Case management goals
	Departure records
	Education/awareness events

Alice also offers a host of features designed to simplify day-to-day agency tasks and facilitate staff communication, for example:

	235 built-in reports — show client characteristics and services provided by time period
	Client roster — see a current list of shelter or outreach clients on any given day
	Surveys/Assessments — build client surveys & assessments with nine question types
	Financial assistance — track cash disbursed by client and by assistance category
	Volunteers — create volunteer profiles, enter service hours, maintain work notes
	Calendars — create separate activity calendars for the agency, staff, clients, and volunteers
	Referral sources — create a handy electronic directory of client referral sources
	Staff training — record training provided to all staff by event and number of hours
	Customizability — add new intake fields, services, funders, drop-down list items, multiple choice items and more from a menu
	Data entry control — selectively enable, disable, or make mandatory over 400 data entry fields
	User help — Alice comes with context-sensitive help and an electronic manual
	Instant messaging, internal mail, conferencing, MS Excel® export, and more...

Alice Versions

Alice is available in three separate versions:
	The regular online version of Alice is designed for multi-agency coalitions and requires Internet access. Client data is stored in a remote, centralized database.
	Alice Local is identical to the online version in features and functions but it runs offline by default. Both the program and database reside on the host agency’s computer. Alice Local is completely Internet-ready. With the purchase of a static IP address (available from local phone companies), staff in remote offices can use Alice Local to connect with the same database as staff in the main office.
	Alice Non-Residential removes references to a shelter facility and is well-suited for use by sexual assault agencies. It can be configured in either online or local mode.

Hardware Requirements & Security - Alice software is compatible with any version of Windows® from Windows 95® on. It requires less than 10 MB of disk space and 20 MB of memory. Multi-agency versions of the program store data in a central location that is accessed via the Internet. Single-agency versions run entirely off-line and allow for optional Internet access from remote sites. Security is ensured through encryption of the Alice software, database, and all communication with the database.

Affordability - The single agency version of Alice is available for a one-time price of $1,150. An annual $280 upgrade and support fee provides technical support by phone or email and regular software upgrades during the course of the year. There are no per-user charges for Alice software. Training is provided by telephone at the rate of $80 per hour to get staff up and running or to assist with specialized data entry or reporting needs. Basic user training takes two hours, and customization training for administrators takes about three-quarters of an hour.

Customers - Alice software is being used by domestic violence and sexual assault agencies in 35 states. It has been adopted by 11 statewide coalitions on behalf of their member agencies. Alice is equally at home in small agencies and those with in-house technical staff and multiple locations. The common denominator is the remarkably positive feedback that staff offer on the program's ease of use and range of features.

Demonstration Version - A demonstration version of Alice is available that showcases all features and allows entry of sample data. The demonstration version can be run on any computer that has Internet access and some version of the Windows® operating system. Email to request more information or a free copy of the Alice demonstration version.

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